Cookies

A cookie lets a website recognise your device and store some information about your preferences or interactions.

Why we use cookies

We use propertyfactorregister.gov.scot cookie tracking data to make informed decisions on whether the site is meeting your needs, which leads to us making improvements. For example, we monitor how much traffic each part of the site gets and work to improve areas which are not being found when they should be.

The cookies that we set on propertyfactorregister.gov.scot cannot be used to identify you personally. Find out more about how to manage cookies for all websites

Turn cookies on or off

Cookies needed for the website to work

These cookies do things like keep the website secure. They always need to be on.

Cookies that measure website use

Google Analytics

We use Google Analytics to collect information about how you use propertyfactorregister.gov.scot.

We store information about:

  • the pages you visit and how long you spend on each page
  • how you got to propertyfactorregister.gov.scot
  • what you click on while you’re visiting propertyfactorregister.gov.scot

We do not:

  • collect information that can be used to identify you; for example, we never receive your name or address
  • make any attempt to find out the identities of people visiting propertyfactorregister.gov.scot
  • allow the tools that we use to find out the identities of people visiting propertyfactorregister.gov.scot
  • sell, trade or give your details to third parties, unless we are required to do it by law

All information we get through cookies and analytics will be treated in confidence.

Find out more about security and privacy in Google Analytics.

You can opt out of Google analytics cookies.

Cookie nameDescriptionExpiry time
_gaThis is used to understand and differentiate between different users.2 years
_ga_*Used to collect data on the number of times you have visited a site, as well as dates of your first and most recent visit.2 years
_gid_gid has a different ID for each page set on, and a timestamp. This assists with plotting user journeys.24 hours
_gat_UA-*Used to reduce the number of requests to Google.1 minute

Hotjar

Hotjar is used to better understand user behaviour as they interact with our sites such as user journey recording and feedback widgets.

Features set by Hotjar:

  • screen recording
  • heatmap
Cookie nameDescriptionExpiry time
_hjAbsoluteSessionInProgressThis cookie is used to count how many times different users visit the site. It assigns the users an ID, so the user does not get registered twice.
This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.
30 minutes
_hjSessionUser_*This cookie is set when a user first lands on a page with the Hotjar script. It's used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.1 year
_hjIncludedInSessionSample_*This cookie lets Hotjar know whether your current visit is included in data sampling.TBC
_hjSession_*This cookie holds the current session data. This makes sure that subsequent requests within the session window will be attributed to the same Hotjar session. It expires after 30 minutes.30 minutes
_hjFirstSeenTells Hotjar if this is the first time you have visited the site.Session